Supervisory Skills


Who Should Attend?

  • Existing supervisors
  • Staff members who show initiative and who cover for their supervisor

Course Objectives

  • How to deal with change in the workplace.
  • How to develop and practice skills in conducting appraisals.
  • How to structure and design training.
  • Evaluation and assessment.

Course Content

  • General introduction.
  • Understand change in the workplace
  • Know how to support and implement change in the team
  • Know how to deal with conflict in the team
  • Dealing with potential problems of conducting an appraisal
  • Defining SMART objectives
  • Training styles and communication
  • Observation techniques and assessment



VENUE: Myrick House, Hendomen, Montgomery, Powys. SY15 6EZ

Candidates who attend the above course will receive a ‘Certificate of Attendance’.

If you require further information please contact Janice Howells on 01686 668670